Where can I find a list of your insurance plans?
A full list of the current plans participating with  Pathology Associates Services is available on this web site or by clicking here. 

Are you a part of Carolinas Medical Center?
Pathology Associates Services is a private pathology laboratory owned and directed by Carolinas Pathology Group. Twenty pathologists and three Ph.D. scientists are contracted by Carolinas Healthcare System to provide pathology services to seven medical facilities. These physicians provide medical directorship of the clinical laboratories at all CHS facilities.

When will our office have specimen results?
For routine and biopsy specimens, you may expect a result within 24 hours of receipt in our laboratory. If further studies are required, the turn around time may be longer. More complex cases require longer. Consultation cases average 3 days, but additional testing may be necessary to complete the case.

What is the turn around time for the Breast Cancer Panel (HER2/neu, ER/PR)?
You should have a final report within two weeks from the time the panel is ordered.

When will we get our reports, and how will we receive them?  
Reports for routine specimens are usually available within 24 hours of receipt.  Fax is the fastest, most efficient method of report delivery.  Faxed reports arrive at your office shortly after the case is completed by the pathologist.

Why do my patients get a bill from Pathology Associates Services?
Your patient's specimen has been referred to Pathology Associates Services for processing.  The patient or patient's insurance will be billed globally for our services.

What if our office needs a result very quickly?
Cases may be designated as rush by writing RUSH on the requisition and calling 704-549-8444 to notify the lab.  Rush cases are read first and results are called directly to your office as soon as the case is completed.

How does Pathology Associates Services use my patient's Protected Health Information?
For a complete copy of our HIPAA Privacy Statement for Pathology Associates Services and Carolinas Pathology Group click here. The notice describes how medical information about you may be used and disclosed, and how you can get access top this information. If you have any questions or requests, please contact: Sherry Rumbough, Privacy Officer at 704-973-2494.

Pathology Associates Services is now
 

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